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Orders & deposits
Custom cakes are confirmed once a 50% non-refundable deposit is received. The balance is due seven days before pickup or delivery.
Changes & cancellations
Design changes can be made up to 14 days before your event. Cancellations made more than 30 days before the event can move the deposit to a new date within six months.
Allergens
All products are made in a kitchen that handles wheat, gluten, dairy, eggs, soy, peanuts and tree nuts. While we take great care, we cannot guarantee any product is allergen-free.
Fresh flowers & decorations
Fresh flowers, ribbons and toppers are decorative and must be removed before serving.
Pickup, delivery & storage
Once a cake has been collected or delivered, we are not responsible for damage caused by transport, heat or storage.